Main Navigation

| | | | |

Accessible eBooks for the print-impaired - Click here.

Left Navigation

Enjoy additional eBooks today!
OverDrive Advantage - Find out if your library offers additional titles!

Main Content

Help
Find answers to frequently asked questions about digital materials.
General
'Listen Up! Account' Help

Suggest A Title

Kindle Books
The Basics

Adobe EPUB eBook
The Basics
Software Help
Troubleshooting

Adobe PDF eBook
The Basics
Software Help
Troubleshooting

OverDrive WMA Audiobook
The Basics
Software Help
Troubleshooting

OverDrive MP3 Audiobook
The Basics
Software Help
Troubleshooting

Unable to find the answers to your questions in any of the above help categories? Please contact support with a detailed description of your problem or question.

In order to facilitate troubleshooting, please include the following information in your correspondence:

  • Library card number
  • Title(s) of problem download(s)
  • Steps to reproduce the problem
  • Exact text of any error messages
  • URLs of any error pages
  • Applicable software
  • Operating system (Mac® OS 10.6.5, Windows® 7, iOS v4.2, etc.)
  • Internet browser (Internet Explorer® 8, Firefox® 3.6, Safari 5.0, etc.)
  • If applicable, device type (Android™, BlackBerry®, iPhone®, iPad®, etc.)


powered by OverDrive®
Digital Media Guided Tour

  OverDrive® Media Console™
For Audiobooks
  Adobe® Digital Editions
For eBooks
 
Help our library WIN! Shop from booksellers that support this library.

© 2012 OverDrive®, Inc.